PROGRAMMES

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Individual representation
Service partnership
Outpatient healthcare
Inpatient healthcare organisations
SCOPE
For individual representatives who promote the BHT approach to quality in their country or region and build a trusted bridge between patients and organisations.
For organisations running the non-medical links of the patient journey (referral, accommodation, transfer, interpreting) to BHT standards.
Covers the clinical quality and patient experience processes of organisations providing outpatient diagnosis and treatment to international patients.
Assesses end to end the management, clinical safety and patient rights processes of hospitals providing inpatient treatment to international patients.
WHO IT IS FOR
  • Health tourism consultants
  • Regional representatives
  • Healthcare professionals
  • Intermediaries and agencies
  • Accommodation and transfer
  • Interpreting services
  • Polyclinics
  • Medical centres
  • Oral and dental health centres
  • Private and public hospitals
  • Specialty hospitals
  • Inpatient treatment centres
MAIN CONDITIONS
  • At least 2 years of experience in the sector
  • Code of ethics declaration
  • Two letters of reference
  • Legal operating licence or authorisation
  • Professional liability insurance
  • A defined patient referral process
  • Valid operating licence
  • Details of the responsible physician or medical director
  • International patient coordinator
  • Operating licence and bed capacity
  • International patient unit
  • Infection control programme
DOCUMENTS REQUIRED
  • Curriculum vitae PDF
  • Letters of reference PDF · 2 files
  • Copy of ID or passport PDF, JPG
  • Operating licence or authorisation PDF
  • Insurance policy PDF
  • Service process description PDF, DOCX
  • Operating licence PDF
  • Responsible physician details PDF
  • List of services and specialties PDF, XLSX
  • Operating licence PDF
  • Quality or accreditation certificates PDF · multiple files
  • Organisation chart PDF, PNG